We’ve all experienced both sides of the coin: You walk into an office, perhaps a little late after an uneasy commute, or nervous before a job interview. The receptionist gives you a warm greeting, checks you in and then shows you where to make yourself comfortable while you wait for your appointment.You’re offered a cup of coffee or some water, and her smile puts you at ease. Then there’s the flip side. You walk into the office, stand at the edge of the desk without being acknowledged while the receptionist carries on what appears to be a personal phone call…. Read More