TERMS

Privacy Policy

By using our site, you agree to our Privacy Policy.

You agree that we may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Elevated New York products or services, or for such other purpose(s) as Elevated New York deems appropriate.

You agree to defend, indemnify and hold Elevated New York harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

 

Terms of Use

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

In the event that an Elevated New York product is mistakenly listed at an incorrect price, Elevated New York reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Elevated New York reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Elevated New York shall issue a credit to your credit card account in the amount of the incorrect price. Elevated New York may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Elevated New York.

You agree to indemnify, defend, and hold harmless Elevated New York, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Shipping

We currently ship to the United States.

Shipping is free on all orders of $50 USD or greater.

The manufacturing process takes place after an order is placed, to ensure quality production for every customer. Due to the nature of this process, delays are common. At times of high traffic, orders may not be fully received for 14 business days or more. 

 

Returns

Exchanges / Refunds will be given up to 14 days from when the product was received.

Buyer pays return shipping.

Please make sure that you have carefully reviewed your order before finalising your purchase. 

For more help please contact us directly via the contact page.